Internship (Paid membership required) - (Joliet, IL)

Position duties: Reconcile and maintain all financial reports (daily, monthly, etc...) with the ticket office Hire, train, and schedule box office interns Sell season tickets, group tickets, and suites to customers via outbound phone calls, face-to-face appointments, game day marketing, off-site networking events, and incoming inquiries Ensuring repeat business by providing superior customer service to clients Manage the box office on game day Manage the cash control and box office reconciliation Assists in preparation of commission reports for staff Manage customer database and develop strategies to collect additional details Responsible for the fulfillment of season, group, and individual ticket requests Assist in the implementation and creation of ticketing promotions-on sale and ticket pick up dates Support sales team with reports and database maintenance Keep detailed attendance records Manage all on-line tickets sales Research issues concerning customer accounts, ticket printing