Staffing - IT Desktop Support - (Christiansburg, VA)

Position title: IT Desktop Support Location: Christiansburg,VA Duration: one plus year Work Schedule: Monday - Friday from 8:00AM to 5:00PM, 24x7 manufacturing environment Initial Position assignments: Associates Degree or higher (unless Associates Degree would be attained within 6 mons of Hire Date) Looking for two to 5 yrs of background Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment Install and upgrade computer equipment and software Proficient in hardware system components and peripherals (printers, scanner, wireless handhelds) Identify recurring issues, document and escalate to appropriate personnel Represent technical bridge between technology groups and business units Make recommendations for improvement in processes and procedures Follow existing processes and use standard methodologies to carry out assigned tasks Will be required to maintain inventory supplies (desktop hardware, toner