Travel Agent - (Washington, DC)

The American Federation of Teachers is seeking a seasoned travel agent to perform the following duties: Make travel arrangements for AFT staff, officers or guests for whom AFT is paying travel expenses including reservations for airlines or train, car rentals and hotel accommodations. Utilize Sabre reservation software to handle requests received by telephone, e-mail or travel request form, selecting convenient and cost effective availability of airline flights; informs and discusses options with traveler. Handle special situations such as canceling/voiding airline tickets and arrange for refund of unused tickets. Check reservations for accuracy; maintain records and provide info as requested. For AFT sponsored meetings and conferences, collaborate together with the department housing coordinator to compare housing lists with travel arrangements, ensuring dates coincide and making adjustments if necessary, after consulting with traveler.