Housekeeping Coordinator - Full Time - (Lake Geneva, WI)

Position Purpose Responsible for the coordination between Housekeeping, guests, employees and other departments, with regard to the Housekeeping operation. Ensure internal and external guests of the hotel are treated fairly and consistently in a timely manner, receiving high-quality, personalized service, and an engaging guest background. Critical functions - Prepare daily work assignments for room attendants, housemen, and lobby attendants; Prepare daily worksheets for supervisors, day and evening room attendants; Assign special duties to Room Attendants and Housemen on their assigned floors. - Check the computer system throughout the day for an update of checked out rooms; Monitor the room waitlist in the system and communicate the rooms to the room attendants and supervisors to ensure that those rooms are prioritize; Prioritize the checkouts, VIP rooms, and early service requests in REX. - Monitor HotSOS, our room expediting system, ensure that request orders are assigned and completed in a timely manner.