Member Services Customer Care Professional - (Shreveport, LA)

Job summary Subsidiary:Teleperformance USALocationShreveport, LADepartmentCall Center RepresentativePosition TitleMember Services Customer Care ProfessionalReport ToSupervisorJob SummaryPrimarily responsible for providing the highest level of quality service to members through the handling of routine to moderate inquiries and transactions for Deposit Services (credit card, consumer loan or deposit). Creates member relationships through needs assessment and solution offerings from the wide array of products and services.About the CompanyTeleperformance is the number 1 contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 147,000 computerized workstations, with more than 192,000 employees across 300 contact centers in 73 countries and conducts programs in more than 63 different languages and dialects on behalf of major international companies operating in various industriesDuties/ResponsibilitiesPrimary Duties