Bilingual Customer Service Consultants - (Richmond, TX)

Jumpstart a solid career with an amazing company committed to growth and success! Sutherland Global Services has been around for decades and well be here for decades to come. Join us on our journey! We are looking for outgoing people like you to join us as Multilingual Customer Service Consultants (Non-Voice). These Consultants capture and analyze the intention of callers by listening to short segments of live calls, and routing the calls appropriately. Your tasks will include but are not limited to: Capturing callers intent on where calls should be routed Entering callers data into provided database Maintaining an up-to-date database of client applications Maintaining an acceptable quality of work in accordance with department policies With us you will enjoy: A supportive team environment - All efforts are collective so you are never alone Top-notch paid training - A chance to learn and earn Unlimited advancement opportunities - Your career development is never-ending