Asset Management Professional - (West Point, MS)

Job Functions: Customer service & support, Operations - Other, Operations - Purchasing - Job summary: This position interfaces with Rockwell Automation*s customers in which the Asset Management Professional (AMP) will be located onsite at a customer location. AMP also interfaces with field sales and support management, corporate account managers, product group and corporate sales management, and local authorized distributor. Principle assignments include on-site resource for all customer repair needs, consulting services, report management, installed base evaluations, renewal parts, 3rd party repair, and quantifying Rockwell Automation sales leads. Essential responsibilities Manage the repair process by collecting and entering data into SAP on a daily basis, obtaining, and presenting quotes including coordination of shipping and receiving activities at the customer site. Identify, recommend, and implement process improvements in regards to the MRO/repair process with focus on plant reliability.