Phone Banker Representative - (Oakdale, MN)

- Take 60-80 incoming calls each day from clients while delivering excellent customer service - Last position held must be customer service, sales or service based -2+ years of PC and Windows based program background with expertise to navigate proficiently through multiple systems - Quick paced and challenging environment, Phone Bankers must be able to demonstrate care and commitment to our clients and take action to resolve their needs. They must be able to identify customer's financial objectives and offer products and services to meet these needs in a way that builds trust and confidence with our clients. Phone Bank representatives are also responsible for making outbound survey calls to current clients. Attendance and adherence to schedule is closely tracked. Phone Bankers are held accountable to achieve high-quality, efficiency, and sales performance goals. Computer and technical aptitude is an absolute must. - At least a H.S Diploma required, but some college preferred