Medicare Call Center - (Concord, NH)

Medicare/Medicaid Background desired but not mandatory Previous call center background required If you meet the qualifications of this position and want to work for a world-class company with a great marketplace reputation, apply today. Using a computerized system, responds to customer inquiries in a call center environment. Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers info, researches/resolves inquiries and logs customer calls. This person will be dealing with providers that are in the medical space. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. A team member that will work hard, follow the order / flow of the call center, is flexible to change