Desktop/Laptop Service Technician - (Santa Clara, CA)

Position title : Desktop/Laptop Service Technician Location : Santa Clara, CA Duration: Contract Position summary: Desktop /Laptop service Technician. Install hardware and peripheral components like disk drives, printers, keyboards and monitors. Background with Windows seven and Windows ten OS. Load software packages such as networking components, operating systems and office applications. Customize and adapt current programs to satisfy Applied users needs. Coordinate with network services and info systems groups. Update on status to manager and users through voice mail, email and in-person communication. Connect users to networks and train on facilities and applications. Install, repair and conduct preventive maintenance of personal computer by providing technical support. Troubleshoot software and hardware failures and determine network problems. Diagnose and resolve incidents using documented procedures to perform responsibilities. Workaround if incident cannot be resolved.