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Agent At Your Service - Renaissance Hotels (16001OSC) - (Tampa, FL)

Share what inspires you, and help others discover the world as you go. Explore, uncover, share, inspire. At Renaissance Hotels. Renaissance Tampa International Plaza Hotel located at 4200 Jim Walter Blvd., Tampa, FL, and 33607 is currently hiring a Agent At Your Service. Agent At Your Service: Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction.


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Posted in Tampa, FL, Customer Service
From Get It, LLC - 1 month ago