Visitor Services Associate - Information Desk - (Boylston, MA)

The Visitor Services Associate for the Details Desk plays an essential role in optimizing guest and member background by greeting and providing info for all visitors to the Stoddard Education and Visitors Center. Visitor Services Associates also play an important role in membership sales and program registrations. Duties Greet all visitors to the Stoddard Education and Visitors Center and provide general details in person and via the phone. Must maintain familiarity with gardens and programs so as to be able to answer visitor inquiries. Accurately process cash, check, and credit card transactions for membership, program, art, and plant sales in a fast-paced environment. Register drawers are to be counted at the beginning and end of shift. Direct group visitors, special event guests, and program participants as needed. Be courteous, discreet, and professional at all times; all action and verbal exchange will take place in a public setting.