Sales Associate (1111 E Tyler St, Ste 127-B) - (Athens, TX)

Position overview REPORTS TO: Store Manager/Assistant Manager OBJECTIVE: To greet and assist customers with the selection of merchandise RESPONSIBILITIES: Customer Service Smile and greet each customer promptly Interrupt store tasks to greet, assist, and answer questions for customers Suggest additional merchandise to customers on sales floor, at wrap stations, and in fitting rooms Follow-up on customers in fitting rooms to see if they need additional service Thank the customer by name and invite them to come back at the close of each sale Handle all returns/ exchanges according to company policies/ procedures, including Always Say Yes Maintain the store and all wrap stations in a clean, neat, and organized manner Opt-In (telephone and email capture) Personal Productivity Sales Volume Per Hour (VPH) Units Per Transaction (UPT) New Accounts Club 50 Magazines Opt-In (telephone and email capture) Loss Prevention