Customer Service Agent - (Weaverville, NC)

CUSTOMER SERVICE REPRESENTATIVES! Arvato - the spirit of solutions! Fun atmosphere! Team environment! Overview: Perform accurate and efficient front line contact center functions for bank customers. This includes opening new Checking, Savings, IRA, and CD accounts, and responding to customer inquiries regarding account status. This position works within a team structure to provide quality customer care and efficient call/online handling. Knowledge, Skills & Abilities: Customer Orientation and Focus Expertise to multitask (talk, type, navigate) Min typing speed twenty WPM Issue solving and resolution skills Strong internet navigation and web siteuser knowledge Email correspondence skills Organizational and team work skills Conflict resolution skills Experience with contact center technologies Experience working in a Financial/Banking industry an asset. Sales, cross-selling, and up selling experience desirable. Expertise to work in a quick paced environment.