Data Quality Analyst I - (Hillsboro, OR)

Position title: Quality Assurance Associate Job Location: Hillsboro, OR Duration: 7+ months contract QA- Operational Excellence Position description: This client is already recognized for it’s customer service in the industry. In today’s world, customers demand an amazing support background with each interaction, which makes it extremely critical to identify defects and make continuous improvements. Success doesn't come from pie-in-the-sky thinking. It's the result of consciously doing something each day that will add to your overall excellence. We are looking for a Quality Assurance Associate to support our global staff in Hillsboro, Oregon. This critical role is part of the ESAS Operational Excellence team that is responsible for analyzing and identifying gaps around low customer satisfaction (CSATs), escalations, and customer feedback.