Production Supervisor - (Albert City, IA)

Production Supervisor Position description: Requisition Id: 480 Under direction of the Location Leader, responsible for overseeing receiving and/or preparing various products for delivery, warehouse and control functions, and the more complex operations of the facility by performing the following duties. ESSENTIAL DUTIES AND Assignments include the following. Other duties may be assigned. Utilize good customer service skills at all times, when servicing and greeting customers, and when working with co-workers and other departments within the company. Listen to and resolve the more complicated/complex customer complaints and concerns and assist employees in resolving customer complaints or requests.Be familiar with company products and services and able to refer customers to appropriate personnel or recommend additional products and services.May consult with customers on their product quality/standards and applications needed in their operation.