Sr Business Consultant - (Windsor, CT)

The EDO - Operations Reporting team is a key details solution provider to The Hartford's Enterprise Operations organization. Our team of highly skilled analytic and technical professionals provides management reporting, business analysis, call center reporting, staffing utilization, agent utilization, process owner dashboards, individual scorecards and monthly operational scorecards to customers across all lines of business and business functions. The EDO - Operations Reporting team is seeking a Business Consultant to support various development initiatives within the Commercial segment. The Business Consultant will be responsible for extraction of data from various internal/external data sources, development of files to be delivered to our Customer Survey Platform vendor and the creation of decision-making artifacts and will seek methods for improving internal processes and techniques that support the business operations.