Patient Representative - (Dallas, TX)

The role of the Patient Representative includes responsibilities for all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work. DUTIES INCLUDE BUT NOT LIMITED TO: • Work at the reception desk, answer phones, greet and communicate with patients and providers. • Scheduling, canceling, and rescheduling patient appointments. • Checking in patients and properly documenting registration. • Insurance verification and verification of patient demographics. • Filing and retrieving all medical records/files. • Collecting co-pays and cash from patients, getting authorization on credit cards. • Entering fees, payments, and balancing the day in the computer.