Customer Service Representative - Lakeland, FL - (Lakeland, FL)

lawngarden.gif Job ID: 103127 Oldcastle Lawn & Garden, a division of Oldcastle, is 1 of the largest manufacturers of bagged and bulk decorative mulch, soil, stone, and limestone products in the nation with over 40 production facilities. We take pride in serving a diverse group of customers including independent garden centers, mass retailers, landscapers, contractors, and homeowners. Job overview As an Oldcastle Customer Service Representative, you will work with internal and external customers to answer product, billing and delivery questions in a fast-paced manufacturing environment. Essential Duties and Responsibilities * This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to customer inquiries or issues * Take sales orders from sales representatives and customers, enter orders into system for billing and delivery * Assist customer with product questions, quotes, ordering, order tracking