Training Manager - (Owensboro, KY)

Position details:Description Conducts trainer observations and monitors trainer and trainee performance. * Ensures training meets quality standards and expectations of client, center, and corporation. * Works with program operations and general management teams to address training needs, methods, curriculum, and effectiveness. * Works with Sales management to address any sales training needs * Manages all reporting requirements for client, program and corporation. * Evaluates and delegates work assignments based on training needs and scope of work. * Supports sales team and center management team with new programs throughout program development, implementation and maintenance. * Consults with operations, talent acquisition, and quality to determine training needs, procedural updates, trainee performance, and attend calibration sessions and monitoring sessions, etc. * Manages staffing needs and ensure ratios are maintained to provide effective operational performance.