Customer Resource Associate - (Fishers, IN)

**Requisition ID:** 29096BR **Position title:** Customer Resource Associate **Division:** 4362: Indianapolis Service Center **Location:** 18220: Fishers-10194 Crosspoint **City:** Fishers **State:** IN **Job category:** Full time **Exempt Status:** Non-Exempt **Position details:** With appropriate knowledge of the Company---s services and processes, the Customer Resource Associate works under the direct supervision of the Customer Resource Supervisor in a Customer Resource Center to deliver the highest level of quality service to our customers. The Customer Resource Associate receives and responds to customer calls, inquiries, requests and complaints, which may require research and investigation to reach resolution; and delivers superior customer service in a prompt, respectful and courteous manner to ensure customer concerns are resolved.