Rooms Controller- Renaissance Hotels (170005DI) - (St Rose, LA)

Share what inspires you, and help others discover the world as you go. Explore, uncover, share, inspire. At Renaissance Hotels. Renaissance New Orleans Pere Marquette French Quarter Area Hotel located at 817 Common Street, New Orleans, LA, and 70130 is currently hiring a Controller-Rooms. Rooms Controller: Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms.