Full-Time Children's, Footwear & Home Area Supervisor - (Glen Allen, VA)

Job description: Leads and directs the workflow of the stores Sales Associates. Responsible for greeting and offering assistance to customers as needed. Executes department merchandising and operational functions to Workplace standards. Directs workflow of Sales Associates; orients and trains new Sales Associates. Primary Duties and Responsibilities: Customer Service: Smiles and Says Hi! Greets all customers and Associates with a smile and encourages others to smile and say hi. Assists customers in a friendly, courteous manner. Leads others to smile and say hi.Sets the standard for customer service expectations within their area by complying with all of the Kohls Service Standards. Demonstrates leadership as a problem solver and decision-maker via the Yes We Can policy by efficiently resolving customers questions and requests. Leads fellow Associates through Yes We Can actions and behaviors.