Best Western Inn & Suites - Hotel Front Desk Attendant - (Chandler, AZ)

Required ID:55242OBJECTIVE OF THE POSITION:Front Desk Attendants maintain and promote excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner.POSITION SUMMARY:Front Desk Attendants will provide superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. The applicant will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in each guest's day.CRITICAL FUNCTIONS:Greet customers as you see them, speak politely, and assist customers.Implements training of company or franchise policies and procedures and operational goals and objectives.Demonstrate a strong knowledge of hotel details including, but not limited to, room categories, room rates, packages, promotions