Head Housekeeper - (Dubuque, IA)

Assists in supervising housekeeping personnel, cleans and inspects hotel guestrooms, bathrooms, corridors, lobbies and laundry by performing the following duties. ESSENTIAL DUTIES AND Assignments include the following. Other duties may be assigned. Cleans guestrooms, bathrooms, corridors, lobbies and laundry as needed or assigned. Assigns work to housekeeping personnel when the Executive Housekeeper is absent. Assists in training/developing personnel in housekeeping duties, safety and policies/procedures. Communicates regularly with Front Desk on status of room inventory. Ensures guest satisfaction through quick attention to questions, concerns or problems. Communicates needs for room supplies, furniture/room renovation or replacements, room maintenance. Examines carpets, drapes and furniture for stains, damage, or wear. Assists in the planning of carpet shampooing, turning of mattresses and spring/fall extensive cleaning. Checks and counts linens and supplies.