• Search Title Only

Entry Level IT Help Desk Analyst - (Langhorne, PA)

Entry Level IT Help Desk Analyst Our client in the Philadelphia area is looking for a Tier one Help Desk Analyst to join their team. This is a permanent position by way of contract-to-hire. This team has a lot of fun together. The company has a consistent, stable business. Career advancement is a top priority - the team will be happy to recommend you for internal promotions, as well as externally if you choose your next step elsewhere. Many people on the team have chosen to stay for ten years, enjoying the consistency which is another welcomed option. Position summary:- Provide excellent customer service attitude for technical phone support to our loyal customer base o Support all levels (entry level to VIP support) o Mirror the end user's tone/technical expertise. o Troubleshooting printers- Utilize your existing knowledge of Windows, Computers, and Networking - Learn quickly from senior teammates on the process (printer troubleshooting, etc.) - Be a team member above all.


ADVERTISEMENT

Posted in Langhorne, PA, IT & software development
From DandyProject - 1 month ago