Personal Banker - (Elkhart, IN)

Relationship Representative Essential Function Relationship Representative performs financial transactions efficiently, accurately, and in a professional manner while providing quality member service focused on building relationships and expanding TCUs wallet share. Main responsibilities & Duties Proficiently performs the duties and responsibilities of the Service Rep. (See Service Rep Position summary.) Responsible for following established guidelines and procedures while processing new and existing accounts, IRAs, CDs, HSAs, loan applications, and all other basic lending functions. Responsible for complex issue solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Responsible for individual performance goals and results as directed by Service Center Management Responsible for providing operational and member service assistance to the teller staff. Participate in continuing-ed as assigned.