Sr. eChannel Program Manager - (Hinsdale, IL)

This position is responsible for development, implementation and maintenance of the companys eChannels. This program manager is responsible for ensuring that all eChannels are aligned and utilized strategically including but not limited to web, text, IVR, mobile, social media, vendors and other 3rd-party web sites. Must be familiar with a variety of eChannels concepts, practices, and procedures and rely on experiences and judgment to plan and accomplish goals. Takes part in managing all content and content-related projects for eChannels. Writes, edits, and proofreads new content and acts as editor/publisher, coordinating content updates and changes from contributors across the company. Supports content contributors with eChannel content updates and provides counsel on eChannel-based projects for all business organizations within ComEd. Responds to issues and concerns that may impact eChannels and corporate brand.