Customer Care Specialist - (Raleigh, NC)

Location Raleigh NC 27616 Direct Hire ? ? As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities include, but are not limited to the following: • Expertise to navigate through multiple computer applications with speed and accuracy. • Expertise to work with customers to resolve inquiries. • Provide troubleshooting assistance to customers • Expertise to accept and implement coaching and feedback in order to achieve individual and team performance goals. • Maintain a high-level of world class customer service/professionalism to a broad spectrum of customers. • Recommend products that best suit the customer. • Expertise to read and interpret documents. ? ? Benefits, Benefits and More Benefits! • Full-time Employment • Medical, Dental, Vision, & 401k plans • Educational assistance • Paid Time Off • Fun workplace atmosphere!