Field Service Technician II - (San Mateo, CA)

JOB DESCRIPTION The position of Field Service Technician II is established to install sites up to 72 phones, maintain and repair telecommunications, associated computer, networking, and electronic equipment, provide facility training or administrative support and maintain wiring per specifications and operational procedures. They may also provide installation assistance, training or troubleshooting assistance to a FSTII. DUTIES & ESSENTIAL JOB FUNCTIONS Install macs up to 72 phones, assist on major macs, maintain and repair telecommunications, associated computer, networking, electronic equipment, and wiring per specifications and operational procedures at correctional facilities. Provide installation assistance, training or troubleshooting assistance to a FSTI Provide administrative services on as needed basis or dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training