Network Specialist II - (Austin, TX)

Network Specialist II GENERAL DESCRIPTION Performs routine technical work for the Child Support Info Technology Division. Work involves the implementation, maintenance, and monitoring of all desktops, laptops, printers, and other devices in a Local Area Network (LAN). ESSENTIAL JOB FUNCTIONS Performs hardware and software installations, configuration, maintenance, testing and troubleshooting of network devices such as PCs, laptops, printers, scanners and servers in offices or over the telephone; provides technical assistance for Child Support staff to support connectivity with Access Points or Air Cards Performs network administration, system maintenance, workstation support, internet connectivity, backup support, and restoration Supports and conducts special projects; monitors and completes upgrades, network deployments, printer replacements, Child Support System enhancements, imaging, server, PC