Client Care Monitor - Security Guard - Mount Vernon, NY $12/hr - (Mt Vernon, NY)

POSITION TITLE: Safety Officer DEPARTMENT: Housing and Services FLSA: Non-Exempt SCHEDULE: Sunday - Wednesday (7:00 am - 3:30 pm) SUMMARY: Perform responsibilities involving a variety of specialized assignments in a homeless shelter. DUTIES & RESPONSIBILITIES: Ensure safety and security of clients, staff and property in and around facilities in a shelter setting. Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits. Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures. Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions. Complete logs, incident reports and all other required documentation. Make calls to CPS as directed, complete follow up reports. Monitor traffic at the front desk; handle switchboard and reception area.