Safety Security Officer, Shelter Program - Bronx, NY - (Bronx, NY)

POSITION DETAILS POSITION TITLE: Safety Security Officer DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: Bronx, NY SUMMARY: This position is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in 1 of our homeless shelters. This position reports to the Shift Supervisor and Security Manager of the Facility. DUTIES & RESPONSIBILITIES: Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures. Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site. Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions.