quality assurance supervisor - (Medford, WI)

POSITION DESCRIPTION: Directs quality assurance factory floor and/or Laboratory personnel while maintaining a close rapport with production and the Quality team to identify, solve and prevent problems affecting quality. A key position within the Quality Team providing ability and support to the Operations department and factory Management staff, fostering a cross departmental quality and compliance mind-set. RESPONSIBILITIES: Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement - Uses Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses. Develops corrective actions and monitors for effectiveness. Troubleshoots using product tests and product specification measurements. - Ensures an active internal quality audit program in compliance with FSSC 22000 and the Quality Management System.