Student Finance Advisor - (Lewiston, ME)

Job description The Student Finance Advisor (SFA) assists Kaplan Higher Education students in all aspects of the finance process to ensure that the student and institution receives funds in a timely fashion. Key Job responsibilities Perform complex financial aid processes, such as creating estimated award letters, clearing C-Codes, performing verifications, and dealing with overlapping loan periods, transfer credits, repackage aid for a new award year, determine student eligibility and other financial aid related activities. Accurately discuss, communicate and collect any required student cash payments, outside scholarships and 3rd party payments. Assist students in all aspects of the finance process by delivering accurate, up-to-date details in a calm, polite, professional demeanor. Answer questions and provide support to students via email, telephone and various other communication methods.