Service Advisor / Writer / ASM - (Meridian, MS)

Position summary:We are John O'Neil Johnson Toyota, 1 of the fastest growing dealerships in Meridian, MS. Our vision is to be the best choice to buy and service cars, trucks, and SUV's in our region. We do this by attracting great people to join our team who will delight our customers and drive customer loyalty. Our growing service department is searching for new talent. The Service Advisor plays an important role in our business by providing excellent customer service. The purpose of the service advisor position is to recommend proper vehicle care, explain the value of maintaining vehicles for optimal performance, and to explains any necessary work needed. Duties include:Serve as the communicator and liaison between the customer and technician; ensuring the customer---s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develop