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Head Teller - (Andover, MA)

Overview: Provides quality customer service and generates sales. Oversees Teller training, scheduling and transaction handling to assure that performance is in accordance with Bank policies and procedures. Responsibilities: Allocates and coordinates the teller work flow. Guides and advises subordinates in the more complex phases of their work. Trains new tellers. Controls work flow so that all work is processed and forwarded on time. Monitors branch and teller cash levels daily to ensure compliance with established limits. Approves designated teller’s work. Attests to correct completion of daily reports, batch summaries, daily settlements, and branch recap. Attests to correct completion of weekly and monthly reports – branch cash recaps, teller transactions, and monthly teller audits. Prepares cash shipments, incoming and outgoing. Ensures teller schedules to provide adequate coverage for max customer convenience. Assigns duties and special reports. Services ATM’s.


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Posted in Andover, MA, Accounting & Finance
From CareerBuilder - 1 month ago