Medical Receptionist - (Bethesda, MD)

Job DescriptionJob Duties: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment details by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial details. Contributes to team effort by accomplishing related results as needed operations by following policies and procedures; reporting needed changes. Protects patients' rights by maintaining confidentiality of personal and financial details.