Certified Veterinary Technician I - Medical Technical Consultation - (Loveland, CO)

Job DescriptionThe Medical Technical Consultation (MTC) Certified Veterinary Technician I provides medical and technical support to clinics for Heska products as they relate to animal health care. This position performs a variety of responsibilities that require sound judgment and patience to provide a high-level of efficient customer service while regularly managing a large volume of inbound and outbound calls, faxes and emails. This position works both independently and within a team environment, and must be open to input and feedback from colleagues.MEDICAL AND TECHNICAL SUPPORTTroubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to Heska Products and services.Responsible for the daily review of patient histories, IgE allergy test results