Customer Service Representative - (Valparaiso, IN)

BWAY is 1 of the largest manufacturers of rigid metal and plastic containers in North America. Our diverse products and broad geographic reach have made us a market leader in the general line packaging industry. BWAY offers comprehensive packaging for a wide variety of applications. BWAY is an Equal Opportunity Employer of minorities/females/vets/disability. Job description : A Customer Service Representative (CSR) functions as the liaison between BWAY Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the 1st point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise. Essential Duties and Responsibilities: *Establish rapport with customers by communicating and resolving customer issues as they come up. *Responsible for order entry and/or maintenance for assigned accounts.