Part-Time Customer Service Associate - (Conroe, TX)

Job title: Customer Service Associate Department: Stores Reports To: Assistant Store Manager Status: Non-Exempt Job description: Responsible for creating an environment of good customer service through actions. This includes ensuring customer transactions are processed accurately and efficiently, ensuring the Company's "2-in-a-line" standard, reinforcing Customer Service Desk standards and resolving customer problems by following policies and procedures in conjunction with following the "Yes We Can" policy. Balances and processes refunds and media from sales and return registers. Processes cash deposits and currency orders; completes and submits daily reports to Store Management and Cash and Sales Audit department. Key responsibilities: Customer Service: - "Smiles and Says Hi!" Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered. Encourages others to smile and say hi.