Full-Time Area Supervisor Customer Service - (Melbourne, FL)

Job details: Supervises and reviews schedules of the store's POS/CS teams (Point-of-Sale/Customer Service). Responsible for training and follow-up to ensure each Associate is working within the guidelines of Kohl's policies and procedures for POS/CS operations. Leads by example and drives Kohl's Customer Service philosophies of "Smile and Say Hi!" and "Yes We Can." Manages Kohl's time-in-line standards. Responsible for all cash office functions. Responsible for ensuring that credit standards are communicated and credit goals are achieved. Participates in the E3 Management Program. Primary Duties and Responsibilities: Customer Service: "Smiles and Says Hi!" Leads by example by greeting all customers and Associates with a smile and encourages others to smile and say hi.