Sr. Director of Service Management - (Tulsa, OK)

NOTE: Perfect applicant will be team and detail oriented. Management style works great with collaborative team efforts. Analytical thinker and service mentality a must. Medical benefits and 401k options. PAID-TIME-OFF and paid holidays included. The Sr. Director of Service Management will be responsible for effectively maturing and managing the ITSM practice for Info Technology. This position plays a crucial role in fostering a continual service improvement culture in IT. This role will focus on the planning, developing and delivering the operational processes by leveraging industry best practices based on the Info Technology Infrastructure Library (ITIL) framework. Key practices include Asset Management, Request Management, Contract Management, Vendor Management, Incident Management, and Problem Management.