Lead Intake Specialist,Access Center,Eve,1.0 - (Neshanic Station, NJ)

Monitors Intake Specialists to ensure Call Center best practices are being adhered to and calls are being handled timely. Obtains patient details via telephone interviews with patients, their families or other referral sources. Consults with clinical staff to provide a provisional level of care (LOC) recommendations and schedules patients for that LOC evaluation. Enters intake details into computer system and makes every effort to provide the patient with a smooth and efficient entry into Carrier Clinic. 16:00-00:30 Week 1: sun, Tues, Wed, Thur, Fri Week 2: Mon, Tues, Wed, Thur, Sat Associate's or Bachelor's degree from an accredited college/university in social work, psychology, nursing or related position required. 1yr behavioral health care or addiction treatment background required.