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Claims Representative Trainee - (Rocklin, CA)

Investigates and handles to conclusion minor to moderate 1st and 3rd party claims involving coverage and liability determination. Understands concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims towards resolution using best practices. Identifies exposures and refers files or features for triage to the appropriate level including referring injury claims to the appropriate level. Contacts insured, claimants including guest passengers to rule out any physical damage, 1st party medical, or injury claims. Obtains details and investigates the facts of loss to make a liability determination. Assigns material damage features for inspection to the proper appraisal source; resolves vehicle damages including total losses determined by the Material Damage Department, monitors rental, and may handle customer questions to conclusion. Use expert systems to evaluate facts of loss and impact on liability.


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Posted in Rocklin, CA, Sales
From TopUSAJobs - 1 month ago