Technician - Field Service - (St Ignace, MI)

Position details This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of Electronic Gaming Machines, Oasis Hardware and related products. Individual is committed to the mission and principles of Aristocrat and the Customer Service organization.Accountable for # 1 Install, convert, troubleshoot, repair and/or de-install as necessary Gaming Machines, Signs, and gaming controllers.Accountable for # 2 Responsible for the coordination of all installations and visitation schedules in conjunction with the Operations Manager, SDC, Project Administration Manager, and Project Management. Pre-plan, schedule and perform service activities assigned to geographic territory. Accountable for # 3 Provide direct customer support for training, parts purchasing advice and preventative maintenance programs.