Customer Service Specialist- Call Center - (Murfreesboro, TN)

Responsibilities With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, youll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your expertise to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers.Experienced employees can earn a salary and target bonus of ($35k + 5% short-term incentive) annuallyTuition Assistance-up to $8k annuallyEmployee Phone Program- 50% off consumer service rates