Business Account Specialist - (Saginaw, MI)

Responsibilities Sales Results: Generates leads and prospects new business as well as creates new service opportunities with the existing customer base. Carries paper quota for 100% completion of all sales related tasks which are quantifiable, i.e.: prospecting and new appointments. Customer Retention: Responds to requests from field sales staff for info i.e.; price plan analysis and customer details while providing administrative and sales support, i.e.; proposals, marketing info, handling customer service issues, issue solving and follow-up on customer service issues; develops and coordinates customer training, education, and support regarding wireless phones, accessories and services. Provides pre-sale and post-sale support. Assists with seminars, trades shows, customer on-sites and attends when required. Order Processing: Processes all appropriate documentation for new orders/renewals and ensures policies and procedures are met with regard to sales activations. Ensures equipment activation and delivery.