Customer Service Representative - (Sioux Falls, SD)

Customer Service Representative Job overview:Front Desk Associate Job ID 2016-8181 Job Locations US - SD - Sioux Falls Category Front Desk Associate MORE INFO ABOUT THIS JOB Overview Responsibilities As a front desk associate at this Massage Envy franchised location, main responsibilities revolve around providing excellent services to members and guests. These include: Answering phone calls. Setting and checking members and guests in and out for appointments. Greeting members and guests upon arrival. Promoting the Wellness Program. Re-engaging inactive members. Keeping management apprised of member concerns and following manager's policies, procedures and direction. Accepting constructive criticism in a positive manner and using it as a learning tool. Upholding the Massage Envy brand's core values of optimism, gratitude, excellence, consistency and empathy. Staying updated on retail products and promotions.