Practice Medical Receptionist - (Somerville, MA)

Practice Medical Receptionist Job Purpose: Individual will be responsible for answering patient calls, providing excellent customer service when speaking with patients, scheduling and registering patients through telephone interaction, conveying messages to providers through EPIC, transferring calls when appropriate and providing details to patients regarding appointments and what it entails.Requirements: High-school graduate or GED required. 1-2yrs work background in a medical setting is required. Background with Epic and Passport also preferred. The expertise to multitask in a high energy environment as well as strong customer service skills are strongly required. Individual must be highly motivated and have prior ambulatory and call center background. This position necessitates strong customer service skills and expertise to demonstrate telephone etiquette. Have respectful, professional and courteous attitude towards co-workers and patients.